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Payment and Ordering

Payment and ordering
For now, for security and convenience, we prefer to accept credit cards and paypal as our primary payment methods.
Modifications and cancellations: within 8 hours of placing an order
If you need to modify or cancel your order, please contact our [email protected] branch within 8 hours after placing your order.
Note: We are not always able to modify or cancel orders already issued. The order has been sent and will be handled according to our return policy

Transportation and tracking
Global free shipping
Currently, HongKong Post delivers the goods by default
Tracking address: www.17 tracknet/en
Orders will be shipped within 5 days of receipt. A tracking number will be provided in your email within 48 hours. The order should be delivered to your door within the next 23 weeks. Please track the status of the package by using the tracking number provided in the email. Then, contact your local post office if you do not receive the package within the expected shipping time.
Finally, contact us for more information.
Note: Shipment estimates are from the date of shipment, not from the date of order. The customer shall be responsible for any loss due to incorrect shipping information

Return/exchange policy
Returns and Exchanges - We accept returns within 30 days of receipt of items.
If possible, return the item in the same packaging as when it was received. All items must be returned intact in their original unworn condition with all original parts/documentation attached. Please contact us for a return address before returning the item. No return will be accepted without prior authorization.
Refunds will be made upon receipt of returns
Note: Freight is not refundable.

Modify

autopetsupplies.com/ reserves the right to modify the Site and its rules and regulations at any time. Changes will be posted on the Site and the user is deemed to be informed of and bound by any changes to the Site. Autopetsupplies.com/ The Company may change the products and services described in this Website from time to time.
Covering Law: These Terms of Service and any separate agreements we have to provide services to you will be governed by and construed in accordance with law